Course Provider Name
NYLS
Price per applicant
9500 AED
Duration
12 HRS/module(twice/week 3 HRS/session)
Seat Capacity / Cohort Size
20+ (details tbc)
Learning Outcomes
- learn how conflicts arise in business relationships – including those particularly related to ESG, digital transformation and climate related challenges
- learn better communication skills and how to conduct difficult conversations productively
- learn better negotiation skills, contracting to manage disputes, and creating settlement "off-ramps"
- learn effective means to avoid disputes from arising, or to minimize their impact
- study conflict risk assessments and plan for disputes from the inception of the business relationship and learn to put in place dispute management systems
- be familiar with the range of methods available for private dispute resolution of business disputes
- understand the costs and benefits of selecting one form of dispute resolution over another, or a sequence of such mechanisms best suited to the dispute at hand
- appreciate the choices available within the various dispute resolution processes as they progress
- engage effectively with advocates, counsel, decision makers and other participants in the various processes to promote the interests of their business and to evaluate options to promote dispute resolution
- learn effective issue-spotting techniques in managing projects
- learn collaborative techniques in managing complex projects with multiple parties
- learn about effective tools to implement in projects to address conflict when it arises
- learn how to negotiate and formulate effective contract amendments
- learn to use facilitative negotiation techniques to realign contracts to address changed circumstances
- learn how to draft effective settlement agreements
Communication and Relationships
- Warning signs and storms
- What is conflict?
- Why conflict is magic
How Conflict Arises and How to Recognize It
- Gaining clarity
- What is the root cause of conflict?
- The cost of conflict
- The danger of parallel conversations
Effective Negotiations
- Choosing your path
- Working with different perspectives
- Avoiding the conflict abyss
- Understanding conflict behaviors
Collaborative Contracting
- The 4 pillars of collaboration
- Understanding the role of values
- How to listen so others will speak
- How to speak so others will listen
The Workplace and Beyond
- How to plan ahead and avoid future problems
- A living contract
- Modelling the way forward
Review of Dispute Avoidance Mechanisms
Co-operation versus Confrontation
- Project collaboration (Collaborative Contracting)
- Internal
- External
- Conflict Awareness techniques
- Addressing confrontational behaviour
- Turning confrontation into collaboration
Assessing Risk and mitigating techniques
- Risk assessments
- Lessons learned
- Mitigation planning
ADR Policies and Procedures
- Purpose
- Drafting
- Implementation
ADR Clauses
- Drafting options
- Key considerations
- Convincing the other parties
Preparing the best approach to project management
- Horizon scanning for potential project issues
- Issue awareness sessions
- Issue confrontation
- Virtual circle
Third Party Intervention (facilitated negotiations)
- Facilitated Negotiations
- Project Mediation
- Dispute Boards
The Dispute Resolution landscape
Choosing the best alternatives
Leveraging relationships
- The concept of stakeholders
- Environmental and energy-related community disputes
- Negotiation as a project attribute
Revising relationships effectively during contract performance
Unique attributes of managing and resolving governance disputes
Negotiation of discrete legal claims
- Taxonomy of negotiation
- Stages of negotiation
- Discounted value calculations
- Decision trees
How to prepare for facilitated negotiations (mediation)
- Whether to mediate
- Selecting the mediator
- Preparing the client
- Preparing the mediator
- Techniques in managing the counterparty in mediation
- Techniques to make resolution more likely
Preparing for settlement and effective implementation
International arbitration
Lessons Learned
Below are the dates for each modules:
Avoiding Disputes
Jane Gunn
- 9th and 11th January
- 16th and 18th January
Managing Disputes
Wolf von Kumberg
- 23rd and 25th January
- 30th and 1st February
Resolving Disputes
Peter Phillips
- 6th and 8th February
- 13th and 15th February