Introduction to Retail Banking

  • Description:

    This programme as a foundation level course to provide participants with an introduction to retail banking services. The course will provide insight into the structure of a bank and the range of products offered to retail and small business clients. The course will follow a practical, not theoretical approach and will also introduce case studies that will be helpful in understanding the core elements of the topic.

  • Objectives:

    NA

  • Audience:

    The course will be of particular relevance to junior professionals, in either a support function or client facing roles, private banking or treasury functions of bank and other financial services organisations. The course would also be of benefit to those in the legal, accounting and HR professions

  • Prior Knowledge:

    None assumed.



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ADGM Academy is working with global experts to build a portfolio of high quality financial education. Located in Abu Dhabi, the capital city of the United Arab Emirates, the Academy has been established to build expertise, financial education and literacy to power the region.

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