Client Dynamics Influencing Skills

  • Description:

    This programme has been delivered to banks and corporate clients all over the world helping leaders, team members, support staff and client-facing personnel to communicate more effectively and build positive relationships. It helps by improving performance in terms of:

    • Understand your own behavioural style and the preferred style of others.
    • Know why we build relationship more easily with some people and not others.
    • Learn how to build rapport and adapt your approach with colleagues/clients.
    • Plan and use your time more effectively.
    • Receive personal feedback on your strengths, limitations and strategies for improvement.
  • Objectives:

    .

  • Audience:

    Bankers in any field.

  • Prior Knowledge:

    None assumed.



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ADGM Academy is working with global experts to build a portfolio of high quality financial education. Located in Abu Dhabi, the capital city of the United Arab Emirates, the Academy has been established to build expertise, financial education and literacy to power the region.

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